Beg, Buy, Borrow?

Lasers* 

Colour Changers

Exterior Floodlighting

Venue Floodlighting

Image Projection

UV

Power Distro

 

*only basic lasers are available to hire without an operator due to legal and safety requirements.

The same applies to any SFX, pyrotechics, firing systems and fire based effects, regrettably we are not able to hire these out unaccompanied, we hope you understand

 

 Our full hire list will be available soon as will a list of "production essentials"- in the meantime if you need equipment for your next gig, concert, event or production then drop us an email or give us a call and we will see what we do to help.

  

We Accept
PayPal Acceptance Mark


Privacy Policy

 

We do not store credit card details - nor do we share customer details with any 3rd parties

 

Refund / Cancellation Policy

 

We're sorry that in most circumstances it's not possible to make changes to your order once you've placed it as it usually relates to services we have provided or instructed a third party.

 

If it is in relation to purchased or hired items and you need to change details of your delivery address, remove items from your order or cancel it completely, please contact our Main Office Number for advice on 01962 870101 between 09:00-18:00 Mon - Friday, 09:00-13:00 Saturday, or email us. Please be ready to quote your order reference or invoice number and order date.

If your order has already been dispatched or delivered, then you'll need to contact us directly as above.

 

There are some products or services which we cannot cancel, refund or exchange, including bespoke and made-to-measure items and design/consultation services.

 

Please contact us for more details prior to placing your order if you are in any doubt.

 

Cancelling your order

 

If you buy online or by phone, under Distance Selling Regulations (EU only), your consumer rights entitle you to cancel your order and obtain a full refund if you request one within 7 working days of receipt of your order.

 

This applies to delivery charges, but not to cut, made to order or perishable products or services as stated above which have already been commenced.

 

Delivery/Shipping Policy

 

Turnaround

When in stock and available all orders are shipped within 48 hours Monday - Friday 9am - 5pm.

 

Carriers

If we are "out and about" we will of course try to drop your order round to you, otherwise we use the following carriers to deliver our orders:

 

Royal Mail/Parcelforce

UPS

FedEx

DHL

 

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

 

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before finally placing your order you will have received a full written quotation or fee proposal which will have clearly outlined shipping costs (if any) and this will be evident in the final fee/cost.